Poco Bugs and Workarounds FAQ - Missing Word Document

Poco Bugs and Workarounds FAQ - Missing Word Document

Q: When someone sends me a Word attachment it never arrives, the only attachment listed with the message is "winmail.dat".
 
A: This is a quirk of OutLook, apparently this has to do with the email being sent in rich text format. Poco will properly decode the rich text but since Microsoft insists on bundling the word document in the winmail.dat file there is no way Poco (or any other email client) can decode the attachment. The solution, until Microsoft fixes this bug in OutLook and adopts a standards compliant attachment strategy, is for the sender to change their contacts list to always send messages to you in plain text form.